Patient Services Specialist

2 weeks ago


Kansas City, Kansas, United States AdventHealth Full time
Job Description
The Customer Service Specialist is a key member of our patient care team, responsible for providing exceptional customer service and supporting the smooth operation of interoffice systems. Key responsibilities include answering incoming phone calls, greeting patients, checking them in via computer, collecting co-pays and deductibles, scheduling appointments, and preparing bank deposits.

Required Skills and Qualifications
To succeed in this role, you'll need a high school diploma or equivalent, up to 1 year of experience in a similar position, and current knowledge of ICD-9 and CPT-4 coding applications. Additionally, you'll need excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Benefits
As a valued member of our team, you'll enjoy a comprehensive benefits package, including vision, medical, and dental insurance from day one, a student loan repayment program, and the opportunity to make a real difference in the lives of our patients. Our commitment to your growth and development will provide you with opportunities to advance your career and achieve your goals.

Others
This full-time position requires a Day shift schedule, Monday through Friday, 8:00 AM - 5:00 PM. We're an equal opportunity employer and welcome applicants from diverse backgrounds who share our passion for delivering exceptional patient care.

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