Automotive Service Specialist
6 days ago
About the Role: We are seeking a highly skilled Service Advisor to lead our team with automotive service expertise and a valid driver's license. As a Service Advisor, you will be responsible for guiding customers through the vehicle repair and service process, ensuring exceptional customer satisfaction and quality control.
Key Responsibilities:
- Meet with customers to determine their vehicle repair and service needs
- Build strong relationships with customers to increase satisfaction and loyalty
- Oversee the quality control process and ensure all work meets company standards
- Monitor technician progress and update customers on the status of their vehicles
- Maximize sales and execute retail promotions to increase profitability
- Participate in quality control and help develop standard operating procedures
Requirements:
- High school diploma or equivalent
- Valid commercial driver's license and clean driving record
- Accredited training in service advisor skills, customer satisfaction, and quality control
- Automotive service advisor experience
- Excellent communication and interpersonal skills
About Us: At Hutchinson Automotive Group, we value our customers and strive to provide exceptional service and support. If you are a motivated and customer-focused individual with a passion for the automotive industry, we encourage you to apply for this dynamic role.
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