Commercial Parts Sales Manager
1 week ago
Job Summary:
We are seeking a highly skilled Commercial Parts Sales Manager to join our team at Advance Auto Parts. This is a professional level sales position capable of supporting advanced functions on the commercial side of the business.
About the Role:
The successful candidate will be responsible for profitable growth of the commercial business via customer retention and growth. They will partner with the General Manager to manage Team Members and have expert knowledge of automotive systems and part knowledge.
Key Responsibilities:
- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal and store sales goals and service objectives
- Provide day-to-day supervisory support for Team Members
- Collaborate with GM on coaching and developmental needs for Team Members
- Dispatch drivers ensuring delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second source suppliers
Secondary Responsibilities:
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
Success Factors:
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project and product quality recommendation ability
- Ability to source from numerous places including special order, FDO, second source, etc.
- Advanced selling skills for commercial customers
- Ability to multi-task and remain organized
- Effective communication, listening and problem solving skills
Necessary Skills and Qualifications:
- Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
- Understand and execute instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
Salary: The salary range for this role is $16.45 - $18.10 per hour.
Benefits: We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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