Housekeeping Staff Member

4 weeks ago


Rapid City, South Dakota, United States Rapid City Best Western Ramkota Hotel Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Personnel to join our team at Rapid City Best Western Ramkota Hotel. As a key member of our housekeeping staff, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Key Responsibilities
  • Clean and prepare guest rooms to the highest standards, including making beds, changing linens, and restocking amenities.
  • Respond to guest requests in a timely and professional manner, including providing extra towels, replacing faulty equipment, and addressing any other concerns.
  • Work collaboratively with the hotel maintenance staff to ensure that guest rooms are functional and in good working order.
  • Maintain a high level of cleanliness and organization in all areas of the hotel, including hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms.
  • Strip linens from guest rooms and replace with clean linens.
  • Abide by all safety and health regulations when using chemicals and cleaning supplies.
  • Take the initiative to greet guests in a friendly and welcoming manner.
Requirements
  • High school diploma or equivalent preferred.
  • Previous housekeeping experience is a plus, but on-the-job training is available.
  • Previous customer service experience is also beneficial.
  • Must be flexible and able to work weekends and holidays as needed.
  • Must be a team player and maintain a professional appearance and manner at all times.
  • Must be able to lift, push, and pull heavy objects, as well as stand for long periods of time.
Benefits
  • Competitive pay and benefits package.
  • Opportunities for advancement and career growth.
  • Meal and travel discounts.
  • Paid time off.
  • Hotel room discounts.

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