Tax Appointment Scheduler
5 days ago
We are seeking a highly motivated and detail-oriented Tax Appointment Scheduler to join our team at the United Way of Central MD.
Job Description:As a Tax Appointment Scheduler, you will be responsible for scheduling free tax appointments for eligible low-moderate-income callers at free tax sites operated by the CASH Campaign of Maryland. You will also refer callers who are not eligible for appointments or have additional tax questions to appropriate resources. Additionally, you will refer callers who have additional health and human service needs to trained, certified call specialists within the 211 Maryland call center.
Key Responsibilities:- Schedule free tax appointments for eligible callers using appointment scheduling software.
- Refer callers who are not eligible for appointments or have additional tax questions to appropriate resources.
- Refer callers who have additional health and human service needs to trained, certified call specialists.
To succeed in this role, you must be able to effectively communicate with callers, work independently, and possess excellent interpersonal and technical skills.
Requirements:- Associate of Arts degree preferred.
- Computer literacy required.
- Ability to work independently and as part of a team.
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Tax Appointment Scheduler
5 days ago
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