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Customer Service Representative

4 weeks ago

Chickasha, Oklahoma, United States Michael Day - State Farm Agent Full time
Job DescriptionAs a Customer Service Representative - State Farm Agent Team Member with Michael Day - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We are seeking a highly motivated and customer-focused individual to join our team. The ideal candidate will have strong communication and interpersonal skills, be detail-oriented, and able to multitask. Previous customer service experience is preferred.

Responsibilities:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.