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Customer Experience Specialist

3 weeks ago

Miami, Florida, United States Urban Outfitters Full time
Job Description

We're looking for a Customer Experience Specialist to join our team at Urban Outfitters As a Sales Associate, you will play a vital role in driving sales and delivering exceptional customer service.

Key Responsibilities
  1. Drive Sales: A Sales Associate contributes to driving sales through providing a genuine experience to each customer.
  2. Visual Merchandising: Maintains Urban Outfitters visual standards while keeping the focus on the customer.
  3. Operational Support: Supports the shipment process to gain awareness of product, including what's new and what's already on the floor; contributes to completion of omni order fulfillment processes.
Requirements
  • Passion for UO brand: Passionate about the Urban Outfitters brand and committed to upholding its values.
  • Customer Service Experience: Previous experience in customer-facing roles, with a strong ability to communicate effectively with customers.
  • Team Player: A team player who is flexible and adaptable, with a willingness to learn and take on new responsibilities.