Sales Associate

2 months ago


Woodbridge, Virginia, United States Forever 21 Full time
Overview

Forever 21 is a leading global fast fashion retailer with a strong presence in the US market. Our mission is to inspire individual self-expression through amazing fashion and our DNA is rooted in Inclusivity, Customer-Centricity, and Accessibility.

Responsibilities
  • Customer Experience: Create a welcoming environment for customers, respond to inquiries, and proactively seek opportunities to deliver a great customer experience.
  • Merchandise Management: Assist in locating, availability, and selection of merchandise, and use basic selling techniques to engage with customers.
  • Sales and Transactions: Complete sales transactions, maintain proper accountability at registers, and process merchandise returns and exchanges.
  • Visual Standards: Maintain the visual standards for the selling floor, fitting rooms, visual displays, and presentations.
  • Store Recovery: Assist in daily store recovery, before, during, or after store opening hours.
  • Adaptability: Adapt to an environment that changes quickly while managing multiple tasks.
Qualifications
  • Age Requirement: Must be at least 16 years of age.
  • Experience: Minimum of one year of retail sales experience and previous cash handling experience is preferred.
  • Skills: Strong communication, organizational, and time management skills, excellent interpersonal skills, and ability to act with integrity and business maturity.
  • Availability: Must be available to work a flexible schedule to meet the needs of the business, including evenings, weekends, and holidays.
Benefits
  • Competitive Staff Discounts: 30-60% off across all Sparc brands.
  • Career Advancement Opportunities: Within retail and corporate offices.
  • Flexible Schedule: Adapt to changing business needs.
  • Education Benefit: Forever 21 Ignite: Education Benefit in partnership with to obtain an Associate Degree with an exclusive College Scholarship from Forever 21.

Forever 21 is an equal opportunity employer, committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of Protected Characteristics.


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