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Customer Service Specialist
2 weeks ago
About Us
We strive for next-level workmanship and innovation in the plumbing industry. If you're passionate about providing exceptional customer service and quality workmanship, you might be what we're looking for.
As part of one of the biggest franchises in the industry, we do more than just plumbing and drain services. Our team of skilled technicians and talented professionals is dedicated to providing honest, dependable quality service to every home and business.
Compensation and Benefits
The compensation package includes a competitive salary range of $480.00 - $650.00 per week. We also offer a supportive and collaborative work environment for our employees, with opportunities for growth and development.
Job Description
This role involves handling incoming customer inquiries, scheduling appointments, assisting with billing and invoicing, following up with customers, and maintaining accurate customer records and documentation.
Requirements and Qualifications
- Previous customer service experience
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in using customer service software and tools
- Positive and professional demeanor