Home Team Customer Care Specialist
5 days ago
**Join the HomeTeam Team**
As a Customer Service Representative at HomeTeam Pest Defense, you will play a vital role in delivering exceptional customer experiences and ensuring customer satisfaction. With a focus on growth and development, we offer various opportunities for advancement within the company.
About the Position
- Your primary responsibilities will include providing positive customer experiences, communicating with internal and external customers, and resolving issues related to invoices and billing.
- You will also schedule services, enter notes into system software, and provide marketing information as requested.
Benefits and Perks
- Enjoy a competitive salary range of $33K to $35K annually.
- No weekend shifts ensure a better work-life balance.
- A comprehensive benefits package, including medical, dental, vision, and company-paid life insurance, is provided.
- Pet insurance and a 401(k) plan with a company match up to 6% are also available.
- Take advantage of paid time off, holiday pay, employee discounts, tuition reimbursement, dependent scholarship awards, and opportunities for advancement within the company.
Requirements
- At least one year of previous customer service experience is required.
- Basic computer skills and entry-level understanding of company telephone features are essential.
- A high school diploma or GED and being 18 years or older are mandatory.
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