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Sales Appointment Coordinator

2 months ago

Savannah, Tennessee, United States Foundation Automotive Corp Full time
Job Overview

The Sales Appointment Coordinator plays a vital role in generating customer appointments through effective communication strategies, both inbound and outbound. This position is dedicated to addressing customer inquiries and leveraging lead management systems to achieve sales objectives.

Key Responsibilities:

  • Engage with customers professionally and courteously, ensuring accurate responses to inquiries.
  • Assess customer needs to create a tailored sales approach that encourages store visits for vehicle demonstrations.
  • Support dealership marketing efforts by communicating promotions effectively.
  • Monitor systems regularly to respond to inquiries promptly and accurately log customer data into the CRM.
  • Utilize lead management tools to foster repeat and referral business.
  • Set personal income targets aligned with dealership productivity standards and develop strategies to achieve them.
  • Conduct business through various channels, including phone and in-person interactions.
  • Acquire and maintain a comprehensive understanding of automotive products.
  • Ensure that inventory, images, and status updates are current on a daily basis.
  • Establish and enforce procedures for recording and confirming appointments related to vehicle sales and deliveries.
  • Maintain a consistent and reliable work schedule.
  • Uphold ethical business practices and integrity in all professional interactions to represent the Foundation Automotive brand positively.
  • Perform all duties safely and responsibly.
  • Other responsibilities as assigned.