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Expert Carpet Care Specialist

2 months ago

Saint Louis, United States Woodard Cleaning and Restoration Full time
Position Overview

Become a vital part of our team as a Residential Flooring Restoration Technician. In this role, you will have the opportunity to rejuvenate carpets and provide exceptional service to our clients. Are you prepared to immerse yourself in a realm where precision and quality are paramount?

As a detail-oriented professional, you will collaborate with our skilled cleaning team to deliver outstanding results for our customers. Your responsibilities will include assessing various flooring materials and choosing the ideal cleaning solutions to restore their beauty.

About Woodard Cleaning and Restoration

Woodard has a rich legacy of excellence, having been in operation since 1946. Our continuous growth in revenue reflects our commitment to innovation and improvement. We pride ourselves on our state-of-the-art technology and an open, collaborative work environment, making us a preferred employer in the industry.

We specialize in comprehensive mitigation and reconstruction services for a diverse range of fire and water restoration clients. Additionally, we have built a reputation over 75 years for delivering premium cleaning services for carpets, rugs, and furniture to both commercial and residential customers.

Benefits of Working with Woodard

  • Generous Paid Time Off
  • Paid Holidays
  • 401 K Matching Program
  • Comprehensive Medical, Dental, and Vision Coverage
  • Ongoing On-The-Job and Classroom Training
  • Culture of High Transparency and Trust

Your Responsibilities:

  • Lead and mentor a dynamic team to achieve efficient and high-quality outcomes
  • Effectively communicate expectations and limitations to clients
  • Promote additional services when appropriate
  • Perform cleaning of carpets, upholstery, and hard surfaces to meet customer satisfaction using approved methods and equipment
  • Accurately complete and submit necessary documentation in a timely manner
  • Be available for on-call duties and urgent requests

Qualifications:

  • Safety Consciousness: Prioritize safety by minimizing risks before undertaking tasks
  • Customer Service Skills: Build rapport with clients, understand their needs, and address their concerns with empathy
  • Mentorship: Provide hands-on training and support to new technicians for their continuous development
  • Professional Demeanor: Interact with others respectfully and maintain composure under pressure
  • Effective Communication: Engage in friendly and respectful conversations across various situations

For a comprehensive overview of the responsibilities associated with the Residential Flooring Restoration Technician role, please refer to the detailed job description.


Woodard is committed to fostering an inclusive workplace and is an equal opportunity employer, prohibiting discrimination based on any protected characteristic as outlined by applicable laws.