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Clinical Operations Supervisor

2 months ago

Hastings, Nebraska, United States Family Medical Center of Hastings Full time

POSITION OVERVIEW

The Clinical Supervisor plays a pivotal role in managing multiple responsibilities, ensuring effective communication, and collaborating with team members. This individual should be detail-oriented and capable of mentoring and advocating for the clinical staff under their supervision.

KEY RESPONSIBILITIES

  • Deliver exceptional quality care directly to patients.
  • Guarantee that all aspects of patient care are addressed.
  • Manage escalating issues between patients and healthcare professionals.
  • Act as a mediator when patients express concerns regarding their care.
  • Support and educate patients about their healthcare options.
  • Strive to enhance operational efficiency within the clinic.
  • Provide training and mentorship to clinical staff, equipping them with the necessary knowledge and tools to offer superior care.
  • Facilitate Clinical Staff Meetings.
  • Collaborate with the Lead Physician, Administrator, Human Resources Manager, and Care Coordinators to ensure adherence to all value-based healthcare quality standards.
  • Develop and manage clinical staff schedules.
  • Work with the team to ensure that schedules align with the clinic's operational needs.
  • Assist the Human Resources Manager in the recruitment and onboarding of clinical personnel.
  • Maintain a comprehensive list of tasks and projects within the clinical team, providing updates and feedback to the leadership team.
  • Partner with the leadership team to explore innovative strategies for generating additional revenue.
  • Regularly assess processes and documentation to confirm compliance with regulatory requirements.

QUALIFICATIONS

  1. Registered Nurse (RN), Bachelor of Science in Nursing (BSN) preferred.
  2. 3-5 years of experience in a Clinical Supervisory role preferred.


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