Valet and Bellhop

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Valet and Bellhop at Snowshoe Mountain Resort.

About the Role: As a Valet and Bellhop, you will be responsible for providing exceptional service to our guests by assisting with luggage, parking, and transportation. You will also be responsible for maintaining a clean and organized environment, ensuring the safety and security of our guests and employees.

Key Responsibilities:

• Parking Services: Park and retrieve guest vehicles, maintain an organized system for keys and locations.
• Transportation: Drive resort shuttles for guests and employees, handle luggage and equipment, and assist with loading/unloading.
• Guest Assistance: Support concierge staff, provide information about the resort, and maintain cleanliness at guest service locations.
• Vehicle Maintenance: Inspect, clean, and arrange repairs for shuttle buses; ensure safety equipment is up-to-date.
• Record Keeping: Log daily procedures, vehicle locations, and maintain accurate records.
• Communication: Use 2-way radios to coordinate with lodging personnel and maintain a neat and orderly station.
• Professionalism: Adhere to uniform standards, demonstrate a positive attitude, and participate in safety programs.

Requirements:

• High School Diploma or GED
• Valid Driver's license and ability to pass the Snowshoe Driving Program
• Ability to work in a fast-paced environment and provide exceptional customer service

Preferred Experience: Guest service, sales, or hospitality related experience preferred