Medical Assistant
8 hours ago
One Medical is a pioneering healthcare organization that's redefining the primary care experience. We're committed to delivering exceptional, patient-centered care that's accessible, affordable, and enjoyable. Our mission is to transform healthcare by improving the experience for everyone involved - from patients and providers to employers and health networks.
The OpportunityWe're seeking a skilled Medical Assistant to join our team at one of our offices, where you'll be an integral part of a primary care team focused on supporting a panel of patients with preventive, chronic, and acute care needs. As a Health Coach, you'll establish trusting relationships with patients and their families, advocating for their needs and providing exceptional care.
Key Responsibilities:- Capture relevant information about patients' health and healthcare experiences while roaming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments.
- Assist with coordinating post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information with the patient's internal and external care team.
- Collaborate with providers to monitor the health of a panel of patients and determine if they're up to date on preventive measures.
- Participate in daily operations, including answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space.
- Assist in providing patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques.
- Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families.
- At least 1 year of experience in a high-touch customer service or patient-facing role in a healthcare setting.
- Strong written and verbal communication skills.
- Experience working on collaborative, diverse, and feedback-driven multi-disciplinary teams.
- A proven track record of persisting through change, demonstrating a forward-thinking perspective when under pressure, and consistently stepping up to take action on challenges.
- Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously.
We offer a comprehensive benefits package designed to support your health and wellness, including:
- Paid sabbatical for every five years of service.
- Employee Assistance Program - free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues.
- Competitive Medical, Dental, and Vision plans.
- Free One Medical memberships for yourself, your friends, and family.
- Pre-Tax commuter benefits.
- PTO cash outs - option to cash out up to 40 accrued hours per year.
Competitive salary: the base pay for this position is $23.00 per hour based on a full-time schedule. One Medical is committed to fair and equitable compensation practices. The base hourly range for this role is $23.00 to $28.00 per hour. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include restricted stock unit grants and/or benefits.
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