HPC System Architect

This is a remote HPC System Administrator position located at Hewlett Packard Enterprise.

This role has been designated as a remote/teleworker position, which means you will primarily work from home.

About Us:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job Summary:

As a HPC System Administrator, you will provide technology consulting to external customers and internal project teams. You will be responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers' business needs.

You will act as a trusted advisor to create and maintain effective customer relationships to ensure customer satisfaction. You will maintain knowledge of leading edge technologies and industry/market domain knowledge.

You will actively contribute to the company's solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects.

You will shape technical direction and technical strategies within the organization and for external customers. You will be accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals.

Responsibilities:

Monitoring and maintaining system health on the HPC system(s) - compute, network and storage. Reviewing, resolving and responding to client tickets. Creating, monitoring and closing all support cases. Maintaining availability reports for tracking SLA's. Planning, scheduling and completing monthly patch upgrades on all systems and 6-month kernel upgrades. Maintaining the system security posture required by the client. Assisting the client with app installations. Trouble shooting and repairing hardware issues. Tracking/documenting the hardware repairs as well as opening, tracking, closing part cases and returning replaced parts. Maintaining the on-call schedule to support our 365 24x7x2/4 contracts. Assisting with hardware and system installation activities in new systems.

Requirements:

8+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (11+ years in total). Comp TIA Security+ Certification Required. CompTIA Linux+ Certification Required. TS Clearance Required.

What We Can Offer You:

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.