Customer Service Representative
1 month ago
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Statewide Underwriting Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their issues in a timely and professional manner.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process customer payments and maintain accurate records.
- Collaborate with internal teams to ensure seamless customer service.
- Provide administrative support to management as needed.
- Stay up-to-date with company policies and procedures.
Requirements
- 2-3 years of administrative and/or customer-facing work experience.
- Proficiency with phone systems and common office programs.
- Insurance-related experience is a plus.
- A bachelor's degree is desirable.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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