Customer Service Representative

1 month ago


Montgomery, New York, United States Statewide Underwriting Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Statewide Underwriting Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process customer payments and maintain accurate records.
  • Collaborate with internal teams to ensure seamless customer service.
  • Provide administrative support to management as needed.
  • Stay up-to-date with company policies and procedures.

Requirements

  • 2-3 years of administrative and/or customer-facing work experience.
  • Proficiency with phone systems and common office programs.
  • Insurance-related experience is a plus.
  • A bachelor's degree is desirable.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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