CTS Operations Coordinator

4 weeks ago

Columbia, South Carolina, United States Atlas Copco Full time

At Atlas Copco, we're committed to delivering innovative solutions that drive business growth and sustainability. As a CTS Operations Coordinator, you'll play a critical role in ensuring the smooth operation of our Service Operations team.

Key Responsibilities
  • Business Support: 40%
    • Maintain and improve Service administration processes and routines.
    • Contribute to updating communication, documentation, and training support to the Regions and Service Operations team.
    • Assist in the onboarding of new users and offboarding actions within Operations and Vendor system.
    • Additional support of National account communications, service order progress, and resolutions.
  • System and Data Management: 20%
    • Ensure the CTS Resource SharePoint and all associated documentation are up to date, prioritizing ease of access.
    • Support each region in reviewing and utilizing various reports and submit request for updating them as needed.
    • Ability to analyze complex data sets and make recommendations.
  • Acquisition Support: 20%
    • Act as an additional resource for future acquisitions, ensuring data accuracy for proper loading procedures.
    • Support operations team with new acquisitions, including service order creation, system setup, and testing.
  • Vendor and Supplier Management: 10%
    • Act as additional admin point of contact for national suppliers used within Operations.
    • Supporting in reconciling central billing for suppliers, ensuring proper cost allocation to regions, and executing the approval flow for payment.
Requirements
  • 2-year Business degree or equivalent experience.
  • Self-directed team player with a positive attitude and ability to motivate others without direct authority.
  • Ability to thrive within a fast-paced environment, managing multiple priorities, and complex tasks with minimal supervision.
  • Service-oriented with excellent organizational, interpersonal, verbal, and written communication skills.
  • Flexibility to learn new tasks, comfortable with virtual trainings, virtual meetings, and support organization in new requirements that may not be predefined.
  • Experience in Power BI, Microsoft Office applications (especially in Excel and Teams), or strong willingness to learn. SAP experience preferred.
What We Offer
  • Excellent compensation package, including a flexible benefits plan, and generous 401(k) retirement plan.
  • Health insurance, dental insurance, vision insurance.
  • Competitive paid time off.
  • Life & Disability insurance.
  • Salary: $52k - $65k, based on knowledge, skills, and experience.

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