Customer Service Team Member

3 weeks ago


Denton, Maryland, United States U-Haul Full time
U-Haul Offers: A competitive salary of $45,000 - $60,000 per year, depending on experience. Our company values career stability and offers opportunities for advancement. We also provide a range of benefits, including health insurance, paid holidays and vacation days, life insurance, and a 401(k) Savings Plan.

Responsibilities: As a Customer Service Representative, you will be the face of our company, ensuring that customers receive exceptional service and support. Your duties will include assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, moving and hooking up equipment, cleaning and inspecting equipment, answering customer questions, preparing rental invoices, and accepting equipment returns.

Requirements: To succeed in this role, you will need a valid driver's license, high school diploma or equivalent, and the ability to maintain a good driving record. You should also be physically able to lift equipment weighing up to 50 pounds and work in a fast-paced environment.

Work Environment: This position involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear such as masks, goggles, gloves, or shields. The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning yourself to reach objects at varying heights, and moving equipment.

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