Collision Repair Estimator
6 days ago
We are a busy body shop committed to providing safe, timely repairs with best-in-class customer service. We're looking for professional individuals to help us achieve our goals.
Competitive SalaryThe successful candidate will earn a competitive pay plan based on experience, approximately $60,000 per year.
Job DescriptionThe Estimator is responsible for ensuring accurate and fair estimates for repair, in accordance with work outlined by insurance company requirements. As the customer service front line, they manage communication with customers regarding the repair process and costs.
Required Skills and Qualifications- Interacting with customers and communicating their needs and requirements.
- Writing quality estimates by inspecting vehicles, costing parts, supplies, and labor, and determining time for completion of repairs.
- Providing expertise and recommendations to customers regarding their vehicle.
- Coordinating work processes with technicians and other necessary departments.
- Following automobile industry safety norms and standards.
- Performing informative and accurate walk-arounds of all vehicles with customers and explaining work performed.
- Delivering excellent customer service at each customer touch point.
- Helping and being knowledgeable when communicating with customers.
- Providing customers with updates as per internal policies throughout the repair process.
- Contributing positively to their work environment and working effectively with their team.
- Competitive pay plan based on experience.
- 2 weeks' vacation.
- Medical, dental, and other benefits.
- Strong automotive estimating skills required: CCC, Mitchell.
- DRP experience preferred.
- Proficiency in collision repair management systems.
- Multi-tasking abilities.
- Strong customer service and communication skills, both verbal and written.
- Ability to prioritize time and work independently.
- Desire to work in a performance-based environment.
- Applicants must be over 18 with a driver's license and have a clean driving record.
- Must pass a background check for insurance requirements.
- Strong organizational skills.
- Very strong computer-based skill set.
- Spanish-speaking an asset.
- Only those authorized to work in the US will be considered.
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