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Parking Operations Coordinator

3 weeks ago

Richmond, California, United States Parking Management Services Full time
Parking Operations Coordinator

The Parking Operations Coordinator will work as part of our team to deliver exceptional customer service by safely and efficiently parking and retrieving vehicles, ensuring a positive guest experience. This role requires creating a welcoming, professional atmosphere while following all safety and operational procedures.

Main Responsibilities
  • Vehicle Safety: Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures.
  • Housekeeping: Keep valet areas clean, organized, and presentable at all times.
  • Customer Service and Teamwork: Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service.
  • Timekeeping and Attendance: Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
Required Skills and Qualifications
  • Education: High school diploma or general education degree (GED); Customer service experience preferred;
  • Licenses/Certifications: A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period;
  • Clean Background Check: Candidates must also pass and maintain a clean background check.