Retail Associate

2 weeks ago


Chicago, Illinois, United States Bned Full time

Position Title: Retail Associate - Trade Literature (Part-time)

Job Category: Retail Operations

Job Overview:

Barnes & Noble College serves as a retail partner for numerous colleges and universities across the nation. We provide a unique retail experience focused on delivering essential educational materials, tools, and merchandise within a vibrant retail setting on higher education campuses. Our team engages directly with a diverse customer base, including students, faculty, alumni, and the general public, to deliver exceptional service while promoting and selling books, general merchandise, and various products tailored for the academic community.

The Trade Literature department is characterized by a dynamic, fast-paced environment where your organizational, promotional, customer service, and problem-solving skills will be put to the test.

Key Responsibilities:

  1. Welcome customers and assist them in purchasing trade literature, supplies, and handling returns or refunds.
  2. Respond to inquiries regarding general or reference literature, utilizing your knowledge to locate books, recommend products, and assist in obtaining materials using ISBNs and author information.
  3. Organize, shelve, and categorize inventory according to established criteria.
  4. Maintain a clean and inviting sales floor by tidying merchandise and store areas.
  5. Process sales transactions, including cash, credit, or financial aid payments.
  6. Availability for part-time work is required throughout the year, with schedules that may vary based on store needs.

Physical Requirements:

  • Frequent movement within the store to access various departments and products.
  • Ability to remain stationary for extended periods.
  • Regular lifting of merchandise.
  • Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Qualifications:

  • Must be at least 18 years of age to qualify for employment.
  • A high school diploma or GED is preferred.
  • Energetic and friendly demeanor with strong communication skills to engage with a diverse clientele.
  • Exceptional customer service abilities to align customers with products that fulfill their needs.
  • Basic skills in mathematics, typing, and data entry are essential.
  • Flexibility in scheduling is required.

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering diversity in the workplace. Qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.



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