Order Support and Communication Expert

5 days ago


San Bernardino, California, United States Uline Full time

We are seeking a highly motivated and customer-focused individual to fill the role of Customer Experience Specialist at Uline. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, email, and chat.

About the Role

In this role, you will process customer orders and respond to customer inquiries in a timely and professional manner. You will also have the opportunity to learn about our products and services, develop your problem-solving skills, and work closely with our sales and operations teams to ensure seamless customer experiences.

To succeed in this role, you must have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced call center environment. You should also be proficient in using computer software applications and have experience working in a customer-facing role.

About You
  • You possess a strong passion for delivering exceptional customer service and exceeding customer expectations.
  • You are able to work effectively in a team environment and contribute to the success of the team.
  • You are proficient in using computer software applications and have experience working in a fast-paced call center environment.

Average salary for this position is around $42,000 - $55,000 per year, depending on location and experience. At Uline, we offer a competitive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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