Optical Dispenser

3 days ago


Van Nuys, California, United States Covenant Physician Partners Full time
About the Role

Covenant Physician Partners is seeking a highly skilled Optical Dispenser to join our team in Van Nuys, CA. As a key member of our community-oriented team, you will be responsible for providing exceptional patient care and ensuring the highest level of customer satisfaction.

Key Responsibilities
  • Assist patients in selecting eyewear, taking facial measurements, and making adjustments to ensure a proper fit.
  • Interview patients to determine their visual needs and interpret refractionist's prescriptions.
  • Instruct and counsel patients on proper eyeglass care and enter prescription and sales information into our computerized system.
  • Verify Optical Benefit coverage and dispense and adjust optical products.
  • Inspect final products for accuracy and reconcile patient concerns to their satisfaction.
  • Perform daily inventory of frames and accessories, conduct shop work, and repair frames as required.
  • Complete all required forms and maintain written and verbal communication with the lab.
  • Provide excellent customer service and floor coordinating duties.
Requirements
  • High school diploma or equivalent required.
  • 2 years' experience as a dispensing optician strongly preferred.
  • Graduate of an opticianry/optician training program or on-the-job training.
  • ABO Certified and licensed preferred.
  • Bilingual in English/Spanish is required.
  • Ability to work Saturdays and possess good manual dexterity and ability to operate medical equipment.
  • Excellent communication skills, both verbal and written, and computer skills for use with electronic medical records and inventory system.
  • Ability to work with co-workers in a team setting and possess good hand-eye coordination.
  • Strong aptitude for mathematics and patient with attention to detail.
What We Offer
  • Generous paid time off, medical, dental, and vision insurance, and voluntary employee and dependent life plans.
  • Short and long-term disability, health savings account, and flexible spending account eligibility.
  • Critical illness, accident, and hospital indemnity insurance, and $250 of professional development funds provided every year.
  • Tuition reimbursement up to $5,250 annually, free counseling sessions through our Employee Assistance Program, and company match on 401k.
  • Associate discounts at major retailers, travel discounts with Hertz and Liberty Mutual, Verizon Wireless discounts, and free legal assistance through RocketLawyer.
  • Pet insurance and subscription reimbursement, and access to our free mental wellness program - Sibly.

Covenant Physician Partners is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.


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