Optical Supervisor

2 weeks ago


Naples, Florida, United States Visionworks Full time
About Us

Visionworks is a leading provider of eye care services, dedicated to delivering exceptional patient experiences. We're seeking a charismatic leader to join our team as a Licensed Optical Supervisor/Assistant Manager.

The Role

This is a leadership role that requires a strong passion for delivering outstanding customer service and a commitment to excellence. As a Licensed Optical Supervisor/Assistant Manager, you will be responsible for supervising the store in the absence of the General Manager and supporting the General Manager in achieving store financial goals.

You will promote the store's profitability and achievement of sales goals by holding yourself and your team accountable to delivering daily, weekly, and monthly targets. You will also model and engage in all steps of the patient/customer journey, supervise and redirect associates in the exam lane and sales floor, and support the General Manager in managing incoming traffic.

Key Responsibilities:

  • Supervise the store in the absence of the General Manager
  • Support the General Manager in achieving store financial goals
  • Promote the store's profitability and achievement of sales goals
  • Model and engage in all steps of the patient/customer journey
  • Supervise and redirect associates in the exam lane and sales floor
  • Support the General Manager in managing incoming traffic
Qualifications

We're looking for a highly motivated and experienced individual with a strong background in retail management and customer service. The ideal candidate will have:

  • HS Diploma, GED or equivalent experience
  • 1-5 years of supervisory experience
  • Licensed OSUPS will have/maintain a State Opticians License
What We Offer

Visionworks offers a competitive benefits package, including:

  • Vision Coverage
  • Paid Parental Leave
  • Bereavement Leave
  • 401(k) Savings Plan
  • Paid Time off
  • Milestone anniversary awards
  • Medical, Dental for Full Timers

We're committed to fostering an environment where all are seen and heard equally, and we're actively committed to Diversity, Equity and Inclusion (DE&I). Visionworks is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law.



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