Fire Investigator

About Us

The Travelers Indemnity Company is a leading property casualty insurer with a rich history of innovation and collaboration. Our commitment to our customers, communities, and employees has earned us a reputation as one of the best in the industry.

Job Summary

We are seeking a highly skilled Fire Investigator to conduct complex fire and explosion investigations, applying knowledge of fire science and investigative techniques to determine the origin and cause of fires. As a Fire Investigator, you will work closely with our team to identify potential risks and combat fraudulent practices.

Responsibilities

• Conduct high-complexity fire and explosion investigations, including managing additional investigative experts as needed.
• Apply thorough knowledge of fire scene safety and potential hazards during investigations.
• Use critical thinking techniques to dismantle complex problems and reason through to logical conclusions.
• Prepare and provide accurate technical documentation of fire or explosion investigations.
• Collect, identify, and safeguard evidence and chain of custody necessary to determine origin and cause of fire claims.
• Analyze and convey highly technical information into actionable investigative strategies.
• Participate in legal proceedings as a certified technical expert.
• Provide primary technical support to field offices on fire and explosion incidents.
• Establish and maintain working relationships with local, state, and federal organizations.
• Provide exceptional customer service to business partners and customers throughout the life of each investigation.

Requirements

• Bachelor's or Master's degree in fire science or fire investigations.
• Working knowledge of NFPA 921 and NFPA 1033 guidelines/standards and knowledge of rules of evidence, procedural law, and other protocols and regulations governing this discipline.
• Knowledgeable of local and federal fire statutes.
• Analytical and problem-solving skills to use and interpret information and facts.
• Communication skills necessary to communicate opinions and findings.
• Leadership and coaching skills.
• Ability to apply critical thinking techniques to investigation review.
• Self-motivated individual with significant planning and goal-setting skills.
• Proficient computer skills.
• Ability to work independently or in a remote team environment.

Preferred Qualifications

• Nationally Certified Fire Investigator or member of the National Association of Fire Investigators (NAFI).
• Internationally Certified Fire and Explosion Investigator with the International Association of Arson Investigators (IAAI).
• Valid driver's license.

What We Offer

• Comprehensive health insurance for employees and their eligible family members.
• Retirement plan with dollar-for-dollar matching up to 5% of eligible pay.
• Paid time off and nine paid company holidays.
• Wellness program with tools, discounts, and resources to support your wellness goals and caregiving needs.
• Volunteer encouragement with a Matching Gift and Volunteer Rewards program.
• Equal opportunity employer committed to diversity and inclusion.