Branch Director

1 week ago


Bremerton, Washington, United States Family Resource Home Care Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to lead our Salem operations staff and drive business growth. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve revenue, manage expenses, and grow the business while ensuring compliance with company values.

Key Responsibilities
  • Develop and foster a dynamic and engaging culture that encourages team members to provide exceptional customer service.
  • Actively identify, coach, develop, motivate, and support employees to provide superior service to every employee and customer.
  • Bring out the best in branch employees by providing training, coaching, and motivation.
  • Coordinate and organize staff efforts towards priority needs while cascading companywide initiatives with focus and consistency.
  • Demonstrate strong interpersonal skills deployable towards staff training and development, as well as gaining market share prominence.
  • Review and compile data to come up with actionable plans that can be put into place with Branch Staff towards achieving desired goals and outcomes.
  • Established ability in conflict resolution between staff and optimizing team collaboration.
  • Build the branch through an entrepreneurial spirit and hunger for improvement – with the ability to see the big picture and act accordingly.
Requirements
  • Bachelor's degree (or extensive industry and management experience)
  • 5 years of experience managing a team of 5 or more individuals
  • Demonstrated customer service and communication skills, problem solving, and attention to detail.
  • Proficient with Microsoft Office (Word, Excel, PowerPoint)
Preferred Qualifications
  • Experience in home care and/or health care setting
  • Healthcare Management degree
Work Environment

Work will be performed in an office setting, but occasional visits to client homes, partner facilities, or conferences may be required. Ongoing marketing efforts in the community will require driving.

Benefits and Perks
  • Medical, dental, vision and prescription insurance options
  • 3 weeks of Paid Time Off
  • 401k
  • 10 Paid Holidays
  • Health Savings Account
  • Work computer and phone system
  • Employee Assistance Program
  • Leadership Development Program and career growth opportunities


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