Credit Union Service Representative

3 weeks ago


Tallahassee, United States Envision Credit Union Full time

At Envision Credit Union, we are seeking a skilled Credit Union Service Representative to join our team and support our mission to provide outstanding member service.

About the Role

This role is ideal for individuals who possess excellent communication skills, a strong focus on customer satisfaction, and a passion for delivering top-notch service in a fast-paced environment.

Key Responsibilities

As a Credit Union Service Representative, your key responsibilities will include:

  • Delivering exceptional member service through phone, email, and in-person interactions;
  • Resolving member inquiries and complaints in a timely and professional manner;
  • Assisting with account opening and maintenance, loan applications, and other member services.
What We Offer

We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience, as well as a comprehensive benefits package including health insurance, retirement plan, and paid time off.

Requirements

To succeed in this role, you must have:

  • 1-2 years of experience in a similar position or relevant industry;
  • A degree in business administration, finance, or related field;
  • Excellent communication and interpersonal skills;
  • Familiarity with cash handling procedures and operating systems;
  • A strong commitment to customer satisfaction and a willingness to go above and beyond to meet member needs.


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