ServiceNow IT Solutions Engineer
2 weeks ago
VAE, Inc. is a full-service IT infrastructure solutions company that delivers exceptional enterprise solutions to its clients. With a focus on building, securing, and supporting mission-critical enterprises, the company provides a range of services including design, integration, and implementation, as well as fully managed service offerings.
About the Role
We are seeking a highly skilled ServiceNow Developer/Engineer to join our team. The successful candidate will be responsible for supporting the standup, configuration, and implementation of ServiceNow's ITSM, ITOM, TSM, and TSOM modules. Key responsibilities include creating and maintaining Forms, Reports, Views, Workflows, Groups, and Roles, as well as creating and configuring tool integrations with ServiceNow.
- Support the development and implementation of ServiceNow's IT service management capabilities, including ITSM, ITOM, TSM, and TSOM modules.
- Create and maintain forms, reports, views, workflows, groups, and roles within ServiceNow.
- Develop and implement custom integrations with ServiceNow, leveraging tools such as Elastic, Netcool, Kafka, and others.
- Collaborate with the ServiceNow development team to propose solutions based on business needs and strategies.
Requirements
To be considered for this role, you must have a bachelor's degree in a related field, or equivalent experience combined with education. Additionally, you should possess 4-8 years of professional experience, or 2-6 years with a master's degree. A DoD Secret Security Clearance and ability to obtain a Top Secret clearance are also required.
- Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education, with 4-8 years of professional experience; or 2-6 years of professional experience with a related Master's degree.
- Active DoD Secret Security Clearance and ability to obtain a DoD Top Secret clearance.
- Security+ certification or equivalent DoD 8570 IAT II certification within 60 days of start date.
- Understanding of ITIL foundation or ITIL certified.
- Experience in architecture, design, development, and delivery of data-driven operations capabilities within a DoD environment, including experience building and deploying software applications that meet DoD security standards.
- 2+ years of hands-on experience with ServiceNow standup, configuration, and/or maintenance.
- Experience with JIRA, Git, and Confluence.
Location and Compensation
This role is based in Fort Meade, MD 20755 US, and requires occasional travel to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for on-site support. The estimated salary for this position is $85,000-$115,000 per year, depending on experience and qualifications.
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