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Service Excellence Representative

2 months ago

Tappahannock, Virginia, United States Patrick Stone - State Farm Agent Full time
Job Overview

Benefits:

  • Performance-based bonuses
  • Career advancement opportunities
  • Paid leave
  • Professional training and development
  • Parental leave options

ROLE SUMMARY:
Patrick Stone - State Farm Agent is seeking a dedicated team member who can identify opportunities and deliver exceptional service to enhance customer relationships. As our Customer Service Representative - State Farm Agent Team Member, your expertise in insurance products and market trends will enable you to engage with clients, understand their requirements, and promote products or services that offer maximum value. You may also play a role in crafting strategies and setting practices for our agency.


If you are enthusiastic, target-driven, and possess a sales-oriented mindset, we are eager to leverage your skills in this fulfilling opportunity to advance your career.


KEY RESPONSIBILITIES:

  • Generate leads, arrange appointments, assess customer needs, and promote suitable products and services.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Exhibit a strong work ethic with a complete commitment to daily success.
  • Partner with your agency's team to foster enduring customer relationships.

REQUIREMENTS:

  • Preferred experience in sales (outside sales, inside sales representative, retail sales associate, or telemarketing).
  • Demonstrated success in meeting goals or quotas is preferred.
  • Ability to effectively connect with customers.
  • Property & Casualty license is preferred but not mandatory.
  • Spanish-speaking ability is preferred but not mandatory.

ADDITIONAL BENEFITS:

  • Base salary plus commission/bonus structure.
  • Paid time off including vacation and personal/sick days.
  • Profit-sharing opportunities.
  • Potential for growth and advancement within the office.
  • Reimbursement for licensing after three months.
  • Signing bonus available for pre-licensed candidates.