Customer Experience Director

5 days ago


Daly City, California, United States DICK'S Sporting Goods Full time

Company Overview

DICK'S Sporting Goods is a leading retailer of sporting goods, making it easy for athletes of all ages and skill levels to get the gear they need to achieve their goals. Our team is dedicated to creating an inclusive and diverse workforce that reflects the communities we serve.

We are committed to creating an engaging work environment that encourages collaboration, innovation, and continuous learning. As a member of our team, you will have opportunities to grow professionally, develop new skills, and make a meaningful impact on our customers' lives.

Job Summary:

We are seeking a highly motivated and results-driven retail leader to join our team as an Assistant Store Manager. In this role, you will be responsible for managing store operations, leading high-performing teams, and driving sales growth. If you have a passion for retail, excellent communication skills, and a proven track record of delivering results, we encourage you to apply.

Key Responsibilities:

  • Manage day-to-day store operations, ensuring seamless execution of sales floor activities, visual merchandising, and inventory management.
  • Lead by example, prioritizing excellent customer service and driving high-performing teams to meet sales targets and customer expectations.
  • Cultivate a positive store environment, fostering open communication, teamwork, and inclusivity among teammates.
  • Collaborate with the store leadership team to develop and implement short-term and long-term business plans, ensuring alignment with company objectives.
  • Recruit, coach, and develop talented teammates, promoting career growth and succession planning within the organization.

Requirements:

  • 1-3 years of retail management experience, with a proven track record of delivering results in a fast-paced environment.
  • Strong problem-solving ability, analytical skills, and flexibility to adapt to changing circumstances.
  • Passion for coaching, development, and continuous learning, with a desire to grow as a leader.


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