Medical Office Clinical Support Specialist
3 weeks ago
We are seeking a Medical Office Clinical Support Specialist to join our team at ECHN. In this role, you will provide essential support to healthcare providers by performing both administrative and clinical tasks.
Responsibilities:
- Greet patients and prepare them for physician examination per established office protocol.
- Keep information in the patient's chart current per established requirements.
- Documents all sample medication dispensed in the medical record.
- Provide oversight to vaccine program following State guidelines.
- Checks and restocks rooms with necessary supplies and ensures exam rooms are prepared for the day.
- Keep inventory of medical supplies and report them to Office Coordinator/Practice Manager for reorder.
- Report malfunction of medical equipment to Office Coordinator/Practice Manager.
- Properly cleans and sterilizes equipment and prepares surgical trays as indicated by the physician.
- Assist physician/practitioner with office surgical procedures.
- Perform EKG and Spirometry as ordered.
- Report lab results to patients and follow through with any physician instructions to patients for follow up or change in medication, including scheduling appointment when necessary.
- Answer requests from pharmacies for prescription refills per office protocol.
- Prepare specimens and paperwork to submit to reference lab for testing as directed my physician or midlevel.
- Instruct patients on how to properly collect sterile urine specimens.
- On a monthly basis check all medications (including samples) and appropriately dispose of expired medications.
- Obtain precertifications for tests, procedures, treatments, medications, and hospitalizations as needed.
- Schedule and arrange referrals and outside testing for patients as directed by physician.
- Maintain work area in a neat and organized manner.
- Maintain appropriate documentation of compliance with CLIA regulations.
Requirements:
- A high school diploma or equivalent.
- Completed a Medical Assistant Program, Certification/Registration as an MA, 5+ years of experience as a Medical Assistant, or attended an MA Program, OR 5+ years of experience as a Nurse Assistant, or a Certified Nurse Assistant with at least 1 year of experience.
- Previous experience working in a medical facility is preferred.
- Must be comfortable working in a fast-paced confidential medical environment.
- Team-oriented with excellent written and verbal communication skills.
- Knowledge of common safety hazards and precautions to establish and maintain a safe work environment.
- Lifting physical ability and mobility to work in an office setting.
- Ability to maintain working relationships and interact with patients and employees on a daily basis.
- Reliable transportation and the ability to float to other offices when needed.
- Strong computer and keyboarding skills.
Benefits:
- Generous vacation that is front-loaded based on budgeted hours.
- Sick Time on an accrual basis.
- 401(k)/Medical/Dental/Vision Insurance/Employee Assistance Program.
- Voluntary Benefit Options.
- Tuition Reimbursement.
- Free Parking.
- Perk Spots (Discounts at local retailers, restaurants, travel, and childcare centers).
- Career Growth within the organization.
Estimated Salary: $45,000 - $60,000 per year
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