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Customer Service Representative

4 weeks ago


Jackson, California, United States Apex Talent Solutions Full time

**Job Overview**

We are seeking a highly skilled Customer Service Representative to join our team at Apex Talent Solutions LLC. As a Fortune 500 company, we pride ourselves on delivering exceptional customer experiences and setting industry standards.

**About the Role**

  • We are looking for a dynamic individual who can engage with customers through multiple channels, including phone, email, and live chat, to provide prompt and accurate assistance.
  • You will serve as the primary point of contact for our valued clients, addressing their inquiries, resolving issues, and providing exceptional support throughout their journey.

**What You'll Do**

  1. Engage with customers through multiple channels to provide prompt and accurate assistance.
  2. Listen attentively to customer concerns and inquiries, demonstrating empathy and understanding while maintaining professionalism at all times.
  3. Identify and analyze customer needs to offer tailored solutions, guiding them through our products and services effectively.

**What We Offer**

  • A competitive salary of $50,000 - $60,000 per year.
  • A comprehensive benefits package, including health insurance and retirement plans.
  • Opportunities for career growth and advancement within a renowned Fortune 500 company.