Sales and Client Experience Associate

5 days ago


Hackensack, Minnesota, United States Marc Jacobs Full time
Job Overview

We are seeking a highly skilled Sales Associate to join our Riverside location in New Jersey. This role will drive sales and service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store.

Key Responsibilities:

  • Consistently achieve or exceed individual and store sales and other commercial KPIs, driving revenue growth and business success.
  • Evaluate and refine the client journey and core behaviors needed to provide a unique and elevated experience, fostering repeat business and customer loyalty.
  • Demonstrate deep knowledge of Marc Jacobs Universe, including product, Brand DNA, and pillars, staying up-to-date on industry trends and developments.
  • Capture client data by cultivating new and existing client relationships, leveraging strong communication and interpersonal skills.
  • Foster a culture of collaboration and open communication with colleagues and management, promoting a positive and productive work environment.

Qualifications:

  • 1+ years' experience in retail, sales, or industry-adjacent roles with a focus on customer service, delivering exceptional results and exceeding expectations.
  • Experience in generating sales, building, and developing client relations, with a proven track record of success.
  • Delivers Excellence - demonstrates passion and empathy for clients, anticipating and exceeding client expectations, ensuring complete satisfaction.

Compensation and Benefits:

The salary range for this position is $60,000-$80,000 per year, depending on relevant skills and experience. A comprehensive benefits package is also offered, including paid holidays, vacation time, sick and personal time, medical, dental, and vision insurance, and 401k matching.



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