Banking Services Analyst II

2 weeks ago


Buffalo, New York, United States M&T Bank Full time
Job Summary

We are seeking a highly skilled Banking Services Analyst II to join our team at M&T Bank. As a key member of our Legal Document Processing team, you will be responsible for providing analytical, operational, and project support to various functional areas.

Key Responsibilities
  • Conduct quality control reviews of associate processes on a regular basis, ensuring compliance with regulatory requirements.
  • Oversee the regulatory landscape, identifying and implementing new regulations in collaboration with Compliance and Legal.
  • Execute quality control functions on associate and vendor processes, managing monthly reporting and tracking quality control scores.
  • Take the lead in planning and implementing new or updated laws, rules, and regulations, working closely with Compliance and/or Legal.
  • Perform quarterly system access recertifications and provide requested documents for internal and external audits.
  • Conduct monthly meetings with managers to assess quality performance, offering recommendations for improvement.
  • Undertake non-routine analysis and judgment-based work supporting departmental decisions within Legal Document Processing.
  • Conduct non-routine data review, research, and/or reconciliation for Legal Document Processing.
  • Assist in handling escalations by coordinating with internal business partners, external vendors, and Technology to address issues within Legal Document Processing.
Requirements
  • Associate's degree and a minimum of 3 years' related experience, or a combined minimum of 5 years' higher education and/or work experience, including a minimum of 3 years' related experience.
  • Proven analytical skills, strong organizational skills, and proficiency with personal computers and pertinent software.
  • Proven verbal and written communication skills, with the ability to work effectively in a team environment.
Preferred Qualifications
  • Bachelor's degree.
  • Prior experience in functional areas supported, experience as a paralegal or legal assistant in a large law firm, previous research/investigation experience, previous work leadership, or facilitation/teaching experience.
  • Knowledge of systems, documents, presentation software, and procedures in assigned area.
  • Familiarity with various notices and legal documents.


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