Customer Experience Specialist

6 days ago


Slippery Rock, Pennsylvania, United States Love's Travel Stops & Country Stores Full time

At Love's Travel Stops & Country Stores, we are dedicated to providing exceptional customer experiences and fostering a culture of respect and inclusion.

Salary

We offer a competitive salary range of $13.00 per hour, with opportunities for career advancement and professional growth.

About the Job

The ideal candidate will be a friendly and outgoing individual who is passionate about delivering fast, fun, and friendly experiences to our customers. This role involves preparing and maintaining food products in accordance with health regulations and company standards, while also prioritizing customer safety and happiness.

This is an exciting opportunity for someone who enjoys interacting with people from all over, making their travels and their day better. The successful candidate will be able to work effectively in a fast-paced environment, maintain a high level of customer focus, and communicate clearly and effectively with colleagues and management.

Requirements
  • Friendly and Impressive Communication Skills: We seek candidates who can win customers over by being friendly and impressing them with their care.
  • Food Preparation and Maintenance: The ideal candidate will have basic knowledge of food preparation and maintenance, including proper handling, storage, and disposal procedures.
  • Teamwork and Collaboration: As part of our team, you will be expected to work collaboratively with colleagues to ensure seamless operations and exceptional customer experiences.
  • Adaptability and Flexibility: We require individuals who can adapt quickly to changing situations, work flexible schedules, and respond promptly to customer needs.
Benefits

We offer a comprehensive benefits package, including:

  • Competitive Pay: Our hourly rate starts at $13.00, with opportunities for bonuses and raises based on performance.
  • Flexible Scheduling: We understand that life gets busy, so we offer flexible scheduling options to accommodate your needs.
  • Paid Training: We invest in our team members through ongoing training and development programs.
  • Employee Discount: Enjoy discounts on fuel, food, and merchandise at Love's locations.
  • 401(k) Matching: Contribute to your retirement savings with matching funds from Love's.
Culture and Values

At Love's, we value diversity, equity, and inclusion. We strive to create a welcoming environment where everyone feels valued and respected. Our merit-based culture rewards creativity, hard work, and dedication, offering opportunities for growth and advancement.

Location

This position is located in Slippery Rock, PA, with opportunities for career advancement within the company.



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