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Optical Sales Associate
2 months ago
Luxottica of America Inc. is seeking a highly motivated and customer-focused individual to join our team as an Apprentice Optician. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience for our clients.
Key Responsibilities- Convey a commitment to providing unsurpassed customer service by performing the following sales and service process steps:
- Greet customers and explain the sales process in a transparent and clear manner
- Select and recommend frames and lenses that meet the customer's vision, lifestyle, and budgetary needs
- Assist customers with fitting and adjusting eyewear to ensure a perfect fit
- Anticipate and resolve customer problems and concerns in a timely and professional manner
- Operate the Point of Sale terminal with accuracy and attention to detail
- Process transactions and handle customer payments in accordance with company security procedures
- High school graduate or equivalent
- Participation in a sanctioned Apprentice Program
- Strong customer service skills, including communication, listening, and teamwork
- Knowledge of current optical theory and merchandise
- Basic math skills and familiarity with POS, computers, and calculators
- Awareness of current fashion trends and sales skills
- Actively studying for LensCrafters Quality, Fitting, and Adjusting Program
- Optical dispensing experience
- Previous customer service and retail experience
Luxottica of America Inc. offers a competitive compensation package, including a bonus and commission plan, as well as a comprehensive benefits program. We are an equal opportunity employer and welcome applications from diverse candidates.