IT Manager

1 week ago

Asheville, North Carolina, United States Wolfe, Inc. Full time

Job Title: Information Technology Manager

About Wolfe, Inc.

Wolfe, Inc. is a leading provider of hiring and retention solutions, offering timely FCRA-compliant background screening, DOT and Non-DOT drug testing, and integration possibilities. With locations in Charlotte, Concord, and Asheville, we provide a comprehensive array of clinical and forensic drug testing services, background screening, and applicant tracking program management for organizations of every size and type.

About Keystone Laboratory, Inc.

Keystone Laboratory, Inc. is a dual CAP-accredited and CLIA certified lab providing clinical and forensic toxicology testing services for over 38 years. We have developed an innovative platform of services to ensure the success and growth of organizations throughout the United States.

Job Summary

The ideal candidate will be a strategic partner in our organization, working directly with executive leadership to align IT strategy with the company's strategic goals. The IT Manager is responsible for all IT aspects, including needs assessment, solution evaluation, vendor selection, and implementation, as well as integration with vendors.

Key Responsibilities

  • Manage IT staff and coordinate yearly reviews.
  • Maintain and review IT infrastructure, service contracts, and negotiations.
  • Maintain and review IT protocols and standards.
  • Maintain IT policies and procedures.
  • Manage internship programs with local community colleges.
  • Function as the lab information system administrator.
  • Maintain local VMware servers and redundant systems.
  • Perform necessary training requirements for staff.
  • Perform software demonstrations using Zoom Webinars.
  • Manage cloud infrastructure and security.
  • Manage cloud software releases.
  • Project manage integrations with LIS, EMR, EHR, ATS/HRIS, custom software spec and design, software development life cycle – SDLC, in-house developed software, in-house third-party software, servers, PC workstations, and network.
  • Manage third-party cyber defense staff.
  • Manage disaster recovery systems and processes.
  • Run checks and pen tests on internal and external software.
  • Maintain website certificates and domains.
  • Provide light programming development when needed.
  • Brainstorm with staff on R&D and software development.

Requirements

  • Certifications: MCSE, CCNA, CCNP, CCIE, CNE, VMware or similar.
  • Education: Bachelor's degree in computer science, Information Technology, or commensurate experience.

Abilities Required

  • Systems: Windows, Linux, OS X, and Cisco Systems, VMware, Apple, Azure Cloud Services, VMware Servers, VMware Networking, Stonly Software, Mitel Telephone Networks, NxtGen Firewalls, Zoom.
  • Networking: Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, PPP, MPLS, Mitel, VMware, Azure networking.
  • Software: Microsoft Office Admin, Microsoft Office 365, Microsoft TEAMS, QuickBooks, Visual Studio 2017 & 2019, Microsoft API 2.0, RESTful APPS, LogMeIn, Zoho, FreshService, Stonly, FreshDesk, Snag-it, Hub Spot, Constant Contact, TeamWork Project Management, and Trello.

Equal Opportunity Employer

Wolfe, Inc. / Keystone Laboratory, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.