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Customer Service Representative

2 months ago

Oakdale, California, United States Ace Hardware Full time
Position Overview:
We are looking for enthusiastic, approachable, and supportive individuals to greet and assist customers effectively. While prior experience in hardware is advantageous, it is not mandatory as we offer comprehensive training.

About Us:
Ace Hardware is a thriving, locally owned family business dedicated to serving our community. Our primary focus is to assist our neighbors with their projects while fostering a lively and engaging work atmosphere.

Our Commitment:
We strive to exceed customer expectations and cultivate a team that shares this commitment. We operate in several convenient locations.

Work-Life Balance:
This role is within a team that values your personal time. We prioritize building trust through transparent communication and schedule shifts two weeks in advance to help you plan accordingly.

Opportunities for Growth:
Are you passionate about hardware? Bring your expertise, and we will enhance your skills. If you possess a helpful demeanor, we will equip you with the knowledge necessary for success in this field. Training begins on your first day, and the potential for advancement is limitless.

What to Expect:
You will engage directly with customers, assisting them in locating everything they need to complete their projects efficiently. If you thrive in a dynamic and enjoyable environment, you will find that time flies in our high-energy setting.
Be prepared to be active throughout your shift (6 to 8 hours) and capable of lifting items weighing up to 50 lbs.

Compensation and Benefits:
Our offerings may include:
- Paid time off
- Health insurance or discount card for medical, dental, vision, and prescriptions
- 401K
- Employee discounts on products
- Additional discounts on services and products through Perkspot

Embark on your journey with us and discover the rewarding experience of working at Ace Hardware.