Disaster Recovery Specialist

3 weeks ago


Council Bluffs, Iowa, United States Tetra Tech Full time
Job Title: Disaster Case Manager

Tetra Tech is seeking a dedicated Disaster Case Manager to support relief efforts in Iowa following recent disaster events.

Job Summary:

The Disaster Case Manager will provide case management services to disaster victims, assisting them with recovery and coordinating access to various assistance programs, including FEMA's Individuals and Households Program (IHP) and Direct Housing Program.

Key Responsibilities:
  • Conduct comprehensive assessments of clients' disaster-related needs and create individualized recovery plans.
  • Assist clients in navigating and applying for FEMA's Individuals and Households Program (IHP) and Direct Housing Program, ensuring they understand the process and meet eligibility requirements.
  • Provide social work services by addressing emotional, financial, and practical needs and connecting clients with appropriate community resources and support systems.
  • Answer phone calls, provide guidance, and direct clients to suitable assistance programs.
  • Coordinate with internal and external stakeholders, including government agencies, nonprofits, and community organizations, to facilitate resource access and service delivery.
  • Maintain accurate and confidential case files and documentation in accordance with organizational standards and regulatory requirements.
  • Participate in ongoing training and professional development to stay current with disaster response and recovery strategies, including FEMA policies and procedures.
Qualifications:
  • Bachelor's degree in Social Work, Psychology, or a related field preferred but not required.
  • Experience in social work and case management, with a strong understanding of FEMA's Individuals and Households Program (IHP) and Direct Housing Program policies and procedures.
  • Reliable transportation and a valid driver's license are required; must use own vehicle.
  • Ability to work on-site in Iowa and travel to various shelter locations during operating hours.
  • Strong organizational, interpersonal, and communication skills.
  • Demonstrated ability to maintain professionalism in high-pressure situations.
  • Knowledge of social services resources and support systems.
  • Bilingual skills are a plus.
  • Proficiency in MS Office applications.
Working Conditions:

This is a temporary assignment expected to last 6-12 months. Work on the weekend is as needed.

Salary Range:

$25 to $30 hourly.

Tetra Tech is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are proud to be a VEVRAA federal contractor and request priority referral of veterans for available positions.



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