Rental Sales Agent

1 week ago

Chicago, Illinois, United States SIXT USA Full time
Job Overview

Sixt USA is seeking a highly motivated and customer-focused Rental Sales Agent to join our team. As a key member of our Branches & Operations division, you will be responsible for delivering exceptional customer experiences and driving sales growth through the promotion of our premium fleet and services.

Key Responsibilities:

  • Elevate every rental experience by actively promoting and selling additional vehicles and optional extras that align with each customer's preferences.
  • Provide exceptional customer service throughout all customer interactions, ensuring satisfaction and building loyalty.
  • Achieve sales targets and uphold service standards to contribute to our team's success.
  • Execute administrative duties, including maintaining daily checklists to support smooth branch operations.
  • Communicate effectively via phone and email, embodying our commitment to friendly and helpful service.
  • Collaborate with the branch team to efficiently manage vehicle returns and ensure swift turnaround times.
  • Embrace other assigned responsibilities as needed to support our dynamic business environment.

Requirements:

  • High school diploma or GED
  • Minimum 1-year customer service or sales experience
  • Must be at least 21 years old and have a valid driver's license with a clean driving record
  • Experience meeting sales quotas or working in highly commissioned positions preferred
  • Exceptional interpersonal and relationship building skills
  • Ability to follow defined service and sales processes
  • Strong verbal and written communication skills
  • Strong organizational skills and the ability to multi-task
  • Ability to manage stressful or unusual situations with grace and enthusiasm to maintain excellent customer service
  • Basic computer navigation skills and knowledge of Microsoft Office applications
  • Ability to work 40 hours per week including day and/or evening hours
  • Position likely to require at least 5-10% travel, some of which may be by airplane
  • Must be willing to wear company uniforms
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • The ability to communicate in other languages is a plus

What We Offer:

  • Paid vacation, medical, dental, vision and 401(k), Short-Term Disability, Long-Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company
  • An inclusive and unique environment where you can thrive and grow with our team

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