Operations Director

3 weeks ago


Bellevue, Washington, United States Marriott Full time

Job Overview

We are seeking an experienced Operations Director to lead our hotel rooms operations team. As a key member of our management team, you will be responsible for ensuring the successful execution of all operations in the hotel.

About You

To succeed in this role, you will need:

  • A high school diploma or equivalent, and 4 years of experience in guest services, front desk, housekeeping, or a related professional area; or a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, and 2 years of experience in guest services, front desk, housekeeping, or a related professional area.
  • Excellent leadership skills and the ability to motivate and direct a team.
  • Strong problem-solving skills and the ability to make sound judgments.

Responsibilities

In this role, you will be responsible for:

  • Supporting the successful execution of all operations in the hotel rooms department.
  • Leading and motivating a team of staff to ensure excellent customer service and achieve departmental goals.
  • Managing and monitoring activities that affect the guest experience, including customer service, housekeeping, and room preparation.
  • Assisting in managing profitability, including budgeting, forecasting, and financial analysis.

Benefits

We offer a competitive salary and benefits package, including:

  • An estimated salary of $35,000 - $42,000 per year, based on experience and qualifications.
  • A comprehensive benefits package, including medical, dental, vision, and life insurance.
  • A 401(k) plan with company match.
  • Disability insurance and accident insurance.
  • Adoption expense reimbursements and paid parental leave.
  • Employee assistance program and childcare discounts.

Culture

We are committed to creating a diverse and inclusive work environment that values and respects all employees. We believe in hiring talented individuals who share our passion for delivering exceptional customer experiences and achieving business success.

About Marriott International

Marriott International is a global hospitality company with over 7,000 properties in more than 130 countries. We are a leader in the industry, known for our commitment to quality, innovation, and excellence.


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