Banking Associate
4 weeks ago
Morrison, Illinois, United States
Triumph Financial
Full time
Job SummaryWe are seeking a highly motivated and customer-focused professional to join our team as a Teller. As a Teller, you will be responsible for providing exceptional customer service, facilitating accurate financial transactions, and building strong relationships with our customers.
Key Responsibilities- Provide prompt and accurate financial transactions in accordance with the Bank's policies and procedures.
- Contribute to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross-sell opportunities.
- Profile new and existing customers, suggesting tailored products and services.
- Assist with Stop Payments, Debit Card Orders, and other customer requests.
- Take initiative to resolve customer issues and provide prompt feedback.
- Help maintain customer goodwill and contribute to branch goals.
- Professionally refer customers to various bank departments.
- Safeguard customer information, adhere to regulations, and maintain security.
- Process transactions while maintaining accurate records.
The ideal candidate should have a high school diploma or GED, be at least 18 years old, and preferably possess six to twelve months of bank teller experience. Additional desired qualities include customer service, sales, or cross-selling experience.
We are an equal employment opportunity employer and welcome applications from diverse candidates.