Treasury Management Support Lead

2 weeks ago


Creve Coeur, Missouri, United States BankTalent HQ Full time
Job Summary

The Treasury Management Support Lead will work closely with Treasury Management Executives, Commercial Relationship Managers, and other stakeholders to provide expert support for commercial deposit and treasury management services.

Key Responsibilities
  • Provide direct support to customers and associates by responding to inquiries related to treasury management services and commercial deposit accounts.
  • Develop and deliver training programs for treasury management services, including ACH processing, online wires, and commercial online banking.
  • Complete system setup and maintenance tasks for existing and new treasury management products and services.
  • Prepare customer documents required to establish or maintain treasury management services and commercial deposit accounts.
  • Maintain knowledge of regulations surrounding commercial deposit and treasury management services.
  • Identify and resolve issues within assigned responsibilities, elevating urgent matters to management.
Requirements
  • Excellent oral and written communication skills.
  • Advanced knowledge of treasury management policies, procedures, and products.
  • Operational workflows and secure file transmissions.
  • Ability to solve problems independently and adapt to change.
  • Education and Training: High School diploma or equivalent required; Associate or Bachelor's degree preferred.
About BankTalent HQ

BankTalent HQ values a diverse and inclusive workplace and strives to recruit, develop, and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to delivering service excellence.



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