Sales Associate III

1 day ago

Oxon Hill, Maryland, United States Tapestry Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate III to join our team at Coach. As a Sales Associate III, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide personalized service to customers, ensuring a positive and memorable shopping experience.
  • Drive sales through effective selling techniques, product knowledge, and upselling/cross-selling opportunities.
  • Maintain a high level of product knowledge, including features, benefits, and current offerings.
  • Process customer transactions efficiently and accurately, including purchases, returns, and exchanges.
  • Support visual merchandising and store operations, including maintaining a clean and tidy selling floor.
  • Work collaboratively with the management team to achieve sales goals and objectives.
Requirements
  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
  • Ability to lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
Competencies
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Creativity: Comes up with a lot of new and unique ideas.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Learning on the Fly: Learns quickly when facing new problems.

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.

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