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    Job Description Responsible for performing front desk duties, as well as accounting related tasks during the overnight shift. Performs all check-in and check-out related tasks. Manages online and phone reservations. Welcome guests upon their arrival and assign rooms. Registers guests, collecting necessary contact information. Informs customers of payment...

Night Auditor

4 weeks ago

Bensalem, Pennsylvania, United States Parx Casino Full time
Job Description

As a Night Auditor at Parx Casino, you will be responsible for performing front desk duties and accounting-related tasks during the overnight shift. This role requires a high level of organization and attention to detail, as well as excellent communication and problem-solving skills.

Key Responsibilities:
  • Check-in and Check-out: Perform all check-in and check-out related tasks, ensuring a smooth and efficient process for guests.
  • Reservations and Guest Services: Manage online and phone reservations, welcome guests upon arrival, and assign rooms.
  • Accounting and Financial Tasks: Register guests, collect necessary contact information, inform customers of payment methods, and verify credit card information.
  • Guest Services and Support: Provide information about the hotel, promote additional services, and respond to guest complaints in a timely and professional manner.
  • Team Collaboration: Work with housekeeping staff to ensure that all rooms are clean and fully furnished, and confirm group reservations and arrange personalized services for VIP guests.
Requirements:
  • Education: High School Diploma or G.E.D. required.
  • Experience: Experience as a Front Desk Specialist, Receptionist, or equivalent role preferred.
  • Skills: Familiarity with hotel reservation software, understanding of travel planning websites, and excellent communication and organizational skills.
Benefits:
  • Medical, Dental, and Vision Insurance: Available after 90 days of continuous full-time service.
  • Paid Time Off: Vacation, sick leave, and holidays.
  • 401K Plan: With partial company match after 6 months of employment.
  • Short and Long-Term Disability: Available after a qualifying period.
  • Employee Dining Room: Free uniforms and parking.
  • Bright Funds Charitable Match Program: Team Member Assistance Fund.
  • Tuition Reimbursement: Appreciation and Celebration Events.
  • Fun Company Swag: A comprehensive list of benefits offered by Parx Casino.