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Banking Customer Service Representative
1 week ago
Mercantile Bank is a financial institution that empowers people and businesses to achieve their dreams. We are dedicated to delivering exceptional service and building lasting relationships with our customers.
Job DescriptionThe Part-Time Teller at Mercantile Bank will operate a teller window and drive-up lane, providing exceptional customer service through various banking transactions. This role involves identifying cross-sell opportunities and connecting customers with the right team members to enhance their banking experience.
Responsibilities- Manage cash transactions and balance the drawer daily
- Provide quality service to all customers, projecting a positive image of the bank and maintaining up-to-date knowledge of our products and services
- Initiate sales, meet sales goals, and utilize our Customer Relationship Management System (360 View) for efficient service
This part-time position requires working 20-29 hours per week, primarily Monday, Wednesday, and Friday from 8:30am-5:15pm, and some Saturdays from 8:30am-12:30pm.
