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Team Member

2 months ago

Lancaster, Pennsylvania, United States Ampler Burgers Full time

Job Summary:

The Team Member position at Ampler Burgers is responsible for providing exceptional customer service and support, while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures.

Key Responsibilities:

  • Ensure a positive customer experience by providing fast, efficient service in a friendly manner
  • Prepare and serve high-quality food and beverages according to company specifications
  • Maintain established speed of service standards and ensure a clean, safe environment for customers
  • Verify the accuracy of customer orders and handle cash transactions according to company policy
  • Train and be proficient on the required team member position in a Burger King restaurant
  • Restock stations and assist with other assignments to prepare for business or meal periods
  • Unload and stock inventory items as needed
  • Operate fryers, tomato and onion slicers, and use knives and other sharp utensils
  • Support service by working a variety of positions as assigned, including front counter, Drive-Thru, food production, and washing dishes and equipment
  • Follow policies and procedures as written in training programs for each position worked
  • Provide exceptional customer service and make customers feel valued
  • Perform other duties as assigned by the General Manager, District Manager, or Officer/Director of the Company

Requirements:

  • Must be 16 years of age or older

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently bending, stooping, and kneeling. This position is very active, requiring occasional crawling and climbing. Ability to lift/move 50 pounds. Regular exposure to video terminal display. Travel in personal vehicle leading to exposure to all driving conditions and hazards. Frequent standing for long periods of time. Ability to talk and hear. The employee is regularly required to talk and hear and have the ability to use hands to finger, handle or feel objects, tools or controls and reach with hands and arms. Vision abilities of close vision, distance vision, and adjust focus. Ability to frequently taste or smell. The employee frequently works near moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, extreme heat, and risk of electrical shock. The noise level is usually loud.