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Risk Management Division Director

2 months ago

Tallahassee, United States Charlotte County BCC Full time
Job Summary

Charlotte County BCC seeks a highly skilled and experienced Risk Management Division Director to lead the development, management, and administration of comprehensive risk management plans, processes, and procedures. The ideal candidate will have a strong background in risk management, insurance, and public administration, with excellent leadership and customer service skills.

Key Responsibilities
  • Directs the Risk Management Division, identifying risks and exposure for losses to real, personal, and human resource assets.
  • Develops strategic risk management plans, goals, and objectives, and identifies and selects business processes, major products, and services.
  • Collects and submits underwriting data for the marketing of selected programs, and meets with underwriters as needed.
  • Assumes management responsibility of risk and safety pertaining to the County's insurance, safety, loss control, and property/liability claims programs.
  • Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
  • Administers and makes recommendations pertaining to all elements of the County's property, casualty and workers' compensation insurance policies and coverage.
  • Establishes staffing structure and work assignments, reviews and evaluates Division operations, work products, methods, procedures, and performance outcomes.
  • Investigates and processes all claims, including property, liability, and vehicle accident claims, and interprets and resolves events that impact safety and accident prevention, loss control, risk evaluation, forecasting, and claims management.
  • Oversees the claims processes, directs and supervises all phases of the claims process from intake and investigation through litigation, settlement and/or trial.
  • Responsible for the oversight and administration of all employee benefit programs, including health, dental, life, Short Term Disability, Long Term Disability, Section 125 plans, wellness initiatives, health insurance committee, HIPAA, COBRA, ADA and other voluntary benefits.
  • Prepares Requests for Proposals for Employee Assistance Services, risk management programs and various contractual services that support risk management programs.
  • Oversees, coordinates and tracks utilization and costs associated with the Employee Health Center, including all medical examinations and programs for County employees.
  • Develops contractual insurance and indemnification requirements for County projects, and provides consultative advice to divisions regarding risks associated with various contractual activities.
  • Oversees administration of Countywide training programs to minimize losses resulting from accidents, natural causes, regulatory non-compliance, and legal insurance claims against the County.
  • Develops operational goals and guidelines for insurance work units, including benefit determination, group claims assistance, and records maintenance.
  • Serves as custodian of insurance records and presents testimony in that capacity as needed.
  • Responsible for the development and administration of the Risk Management Division's annual budget, including all the Division's financial resources.
  • Supervises, reviews and/or develops the Division's budget to include premium rates for managed programs.
  • Responsible for the selection, placement, training, safety, appraisal, and discipline of assigned employees.
  • Performs administrative duties, including written reports, memorandums, letters, and electronic correspondence, interaction with others, and communication through telephone and meetings.
  • Provides exceptional customer assistance, problem-solving, and/or complaint resolution by all forms of communication.
Requirements
  • Bachelor's Degree in Business Administration, Insurance, Public Administration, Risk Management, or related field.
  • Five (5) years of considerably progressive, responsible management experience in Risk Management.
  • Maintain a valid drivers' license.
  • Preferred: Associate in Risk Management (ARM), Chartered Property/Casualty Underwriters (CPCU).
Physical Demands

Walking, sitting, hearing, seeing up close, seeing far away, talking, standing, finger movement, repetitive motions, depth perception.

Work Environment

Work is primarily performed in an indoor, climate-controlled environment and is nearly absent from disagreeable elements.

Risk/Safety Conditions

There is little to no risk related to physical and/or mental health and safety associated with this position.