Sales Associate

2 months ago


Casper, Wyoming, United States Petco Full time
Job Summary

We are seeking a highly motivated and animal-loving individual to join our team as a Sales Solutions Generalist at Petco. As a key member of our Pet Care Center team, you will be responsible for providing exceptional customer service, driving sales, and promoting a positive and inclusive work environment.

Key Responsibilities
  • Provide a great experience for each guest by engaging with them, utilizing your acquired skills and training, and assisting them in selecting the right products for their pets.
  • Process transactions efficiently and effectively, ensuring a seamless and enjoyable experience for our guests.
  • Generate future business by building strong relationships with our guests and understanding their needs and preferences.
  • Ensure that our merchandise is properly stocked, priced, and displayed to create a visually appealing and welcoming environment for our guests.
  • Participate in training programs to maintain a high level of expertise in your role and contribute to the overall success of our Pet Care Center.
  • Adhere to established operational guidelines, policies, and procedures, and promote a positive culture of teamwork, inclusion, and collaboration.
Requirements
  • Be able to work successfully within a team and demonstrate a keen and genuine interest in animals and their care.
  • Have good interpersonal and verbal communication skills, as well as a professional appearance and demeanor.
  • Prior experience in sales, retail, or a related field is preferred, as well as a high level of knowledge of pet nutrition and sales techniques.
Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise, and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose a risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends, and some overnights and holidays.


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